Privacy Policy For Where is My Metro
Last updated: March 9, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
By using the Service, You agree to this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Application means the software program provided by the Company, downloaded by You on any electronic device, named Where Is My Metro.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Where Is My Metro.
Country refers to: Haryana, India.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We do not require You to create an account or log in, and We do not directly ask You to provide personal information such as:
- Username
- Password
- Email address for account login
- Phone number for account login
- Home address
- Government ID information
- Payment or banking information
The Application is designed to be used without requiring users to submit personal details for normal use.
Usage Data
Usage Data may be collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (for example, IP address), device type, operating system version, app version, crash diagnostics, and other technical or diagnostic data.
When You access the Service by or through a mobile device, We may automatically collect certain information, including but not limited to the type of mobile device You use, Your mobile operating system, unique device identifiers, and other diagnostic data.
This information is used only for app functionality, maintenance, stability, security, analytics, and improvement.
Location Information
Where Is My Metro does not ask for or collect user location information for normal use.
The App does not require location permission for its core features.
Use of Your Personal Data
The Company may use automatically processed technical and usage-related data for the following purposes:
- To provide and maintain Our Service
- To monitor the usage of Our Service
- To improve app performance, security, and stability
- To detect, prevent, and address technical issues
- To analyze usage trends and improve user experience
- To support advertising, analytics, or crash-reporting tools, where applicable
Advertising and Third-Party Services
The Application may use third-party services such as advertising, analytics, or crash-reporting tools. These services may automatically collect limited technical or device-related information in accordance with their own privacy policies.
Such services, if used, may include:
- Google Play Services
- Google AdMob
- Firebase Analytics
- Firebase Crashlytics
We do not use these services to personally identify users.
Sharing of Your Information
We do not sell, rent, or trade users’ personal information.
Since We do not directly collect personal user information for normal use, We do not knowingly share such information with third parties, except:
- with Service Providers that support app hosting, analytics, crash reporting, or advertising tools
- when required by law or valid legal process
- to protect and defend Our rights or property
- to prevent misuse, fraud, security issues, or technical abuse
- in connection with a merger, acquisition, or asset transfer, if applicable
Retention of Your Data
The Company will retain automatically processed technical and usage-related data only for as long as necessary for the purposes set out in this Privacy Policy, including security, analytics, legal obligations, and service improvement.
Transfer of Your Data
Your information may be processed at the Company’s operating offices and in other places where the parties involved in the processing are located.
This means that such information may be transferred to — and maintained on — systems located outside of Your immediate jurisdiction where data protection laws may differ.
By using the Service, You agree to such processing where applicable.
Disclosure of Your Data
The Company may disclose information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Data
The security of Your information is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use reasonable means to protect information, We cannot guarantee its absolute security.
Children’s Privacy
Our Service is not directed to children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13. If You are a parent or guardian and You believe that a child has provided Us with information, please contact Us so that appropriate steps may be taken.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site.
We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Government Information Disclaimer
Where Is My Metro is an independent informational application. It is not an official government app and is not affiliated with, endorsed by, authorized by, or representing DMRC or any government authority.
Users should verify important information from the official source where necessary.
Official source: Delhi Metro Rail Corporation (DMRC): https://www.delhimetrorail.com
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will post the updated Privacy Policy on this page and revise the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact Us:
By email: skyserverindia@gmail.com
By phone number: +91 99914 33603